I am having issues with my order, what do I do?

If you are experiencing any issues with our online ordering portal, or find a problem with your order let your Partner Success team member know ASAP so they can work with you to get it taken care of right away! If you are unsure of who to contact, reach out to partnersuccess@petparentsbrand.com, and a member of our team will put you in contact with your dedicated team member!